Customer Satisfaction Survey 1. How satisfied are you with the services provided by PALNWA? (Please check one box for each item) Technical Support: Very SatisfiedSatisfiedDissatisfiedN/A Customer Service: Very SatisfiedSatisfiedDissatisfiedN/A Value of Services (Pricing): Very SatisfiedSatisfiedDissatisfiedN/A Report Accuracy: Very SatisfiedSatisfiedDissatisfiedN/A Client Confidentiality: Very SatisfiedSatisfiedDissatisfiedN/A Quality System (ISO 17025): Very SatisfiedSatisfiedDissatisfiedN/A Microbiological Analysis: Very SatisfiedSatisfiedDissatisfiedN/A Chemistry Analysis: Very SatisfiedSatisfiedDissatisfiedN/A 2. How can PALNWA improve our services to you? Comments: 3. Optional- If you would like PALNWA to contact you to discuss your satisfaction, please indicate your name, phone number and email address below: Your Name Your Phone Number Your Email 4. For immediate response to any questions or concerns, please contact PALNWA at 479.238.1445.